Could be better - Anonymous employee Bezdan Employee Review

We appreciate you taking the time to provide your feedback and for the 5-star rating. Our daily drive for continuous improvement is fueled by our commitment to excellence in all aspects of our operations. It was heartening to read your positive remarks about our culture, leadership, service, and values. Thank you also for your constructive feedback regarding the decision-making process. We acknowledge that quicker turnarounds are sometimes necessary. While our collaborative approach to decision-making can be time-consuming, we also consider the potential long-term impacts of our decisions. This is an area we will continue to monitor and improve. Thanks again for your feedback.

We agree with you that we have a strong, cohesive warehouse team environment. As a longer tenured employee with the company, you’ll know first-hand that a strong team environment is only possible if everyone remains committed to the company’s vision of fair-dealing, mutual trust, and respect. As part of that team atmosphere we have an ‘open door’ policy of communication throughout our organization so we are sorry that you didn’t choose that path first. Your manager and the executive team, with myself included, are available to hear constructive feedback to assist us to grow, adapt, and improve. Our team atmosphere also means that everyone here rolls up their sleeves and pitches in wherever needed, including packing orders to meet shipping deadlines as all team members did, including the executive team, during the “crunch time” of March and April 2022. We’ll continue to help in the front lines, back office, or wherever we are needed. In the early years here, working alongside my dad, I spent many years in shipping/receiving and every position in the company learning from the ground-up. Although times have changed and jobs have evolved, we do strive to always maintain an understanding of each job function in our company. Watching the bottom line, especially during recessionary and acute inflationary periods, is critical to any company. Our role in leadership includes ensuring we are profitable so we can continue to invest in the company and its employees (compensation, benefits, Pro D opportunities). We understand and take seriously our role in financially supporting our employees and their families and will continue to ensure the company is profitable to meet that commitment. I encourage you to talk with me or your manager to share and discuss any concerns you may have so we can work together to address them. We most sincerely are looking for ways to keep building, growing, and improving here at Bezdan and your feedback and continued commitment can and will help.