Great place to work if you are okay with "cliques". - Customer Service Representative Beyond, Inc. Employee Review

There can be a lot of drama in the Customer Care Department. If you try not to get involved in it you are seen as uncaring and you get passed up on a lot of opportunities. Most of the advancement seems to be within a certain type of crowd. If you aren't part of the crowd that "parties" with middle management you won't get far in the company. There is little support for an employee that works hard and knows the ins and outs of their position when their direct supervisor doesn't know how to do their job.