Take incoming calls from customer regarding multiple issues and attempt to resolve the issues. - Customer Service Representative Beyond, Inc. Employee Review

5.0
Mar 9, 2010
Recommend
CEO approval
Business outlook

Pros

Very laid back atmosphere and very understanding about personal situations. Easy to move up and a growing company.

Cons

Dealling with unreasonable customers. Customer don't always take the initiative to read all of policies and expect that because of this we should make exceptions.

Explore other reviews about Beyond, Inc.

5.0
Jun 13, 2025
Recommend
CEO approval
Business outlook

Pros

great leadership and good processing

Cons

No Heirarchy in the company

2.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers are my main reason for coming back daily, I'd hate to let them down.

Cons

Toxic ceo is more focused on being confrontational than productive. The consensus in his town hall meetings is to 'keep your head down, avoid direct eye contact, do not ask questions'. He's focusing on building the upper management team while regular layoffs of people who actually do the heavy lifting is reducing our actual output.

3
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