4.0
Dec 22, 2009
Current employee
Salt Lake City, UT
Recommend
CEO approval
Business outlook
Pros
They have a relaxed and understanding environment, friendly coworkers, and can be flexible if you have scheduling needs. They empower you to actually help most customers without having to transfer all over the facility. plus it just feels good to hear a customer go from livid to grateful because you can do something for them.
Cons
It can very stressful when you come across issues that you cannot solve yourself or that will take a long time to notate and deal with properly. There is a lot of abuse that customers throw at you from time to time and there are times when the frequency of calls can get to you.