Work environment - Customer Service Beyond, Inc. Employee Review

1.0
Aug 4, 2019
Recommend
CEO approval
Business outlook

Pros

It's a paycheck to help you pay bills.

Cons

The atmosphere is very toxic. The management in all the departments are friends and if one of them has an issue with an employee then the others have one with the employee as well even when the one manager is wrong. I have experienced and seen discrimination, favoritism and the selling of drugs at work. Management there knows about all of this but as I said they are a tight group and walk around like they are Gods. Their concern is fake for the most part and you really have to be a "Yes" person to stay in good standing with them. Almost 300 people were laid off this year and others have quit or been fired for different reasons. HR is not any help as they are always with the management even if management is wrong. Overstock prides themselves in having empathy with customers but they don't have much for employees.

Explore other reviews about Beyond, Inc.

5.0
Jun 13, 2025
Recommend
CEO approval
Business outlook

Pros

great leadership and good processing

Cons

No Heirarchy in the company

1.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fast paced environment with LOTS of hands-on experience with many different tools. The people are the reason to stay, lots of smart and caring people, managers, and leaders towards the bottom of the food chain.

Cons

Upper Management has completely destroyed this company and gutted it. In my several years at the company, communication is as poor as it could be. Bonuses are promised and then not followed up on. RIFs happen far too frequently. It is abundantly clear that this company does NOT care about it's employees, and at the moment is almost seems like they are trying as hard as they can to get people to quit so they don't have to pay severances before acquiring more companies and moving headquarters to Texas. The culture in the days of Overstock was incredible, it made people excited about being able to work there. Now people are hanging on by threads, large teams are now carried on the backs of just 1-2 people without additional pay as we see co-workers get laid off left and right. It is not sustainable. Important things are being missed because there are not enough people to do the work, which will end up biting the company in the butt for compliance and finance reasons.

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