Sychophants and bootlickers welcome! - Client Success Representative Beyond Finance Employee Review

1.0
Apr 17, 2019
Recommend
CEO approval
Business outlook

Pros

Snacks. And sometimes they provided lunch once a month for the office, but I'd rather get my own lunch/snacks and be treated with respect.

Cons

Unscrupulous practices when it comes to assessing fees and daily interactions with the customers. I often left work feeling bothered and depleted by this. Example: A high level manager made employees in one department assess higher interest rates on specific types of loans which negatively impacted the customers, but resulted in higher fees for the company. This practice was eventually corrected after legal got involved, but who knows if the effected accounts were reversed. Biased management in all departments who promote and support the people they like (and in some cases are related to) rather than those with the necessary skills and qualifications. Culture of toxicity where throwing colleagues under the bus and putting up with a sub-par management/team leads is part of your daily routine. HR department is a joke. Lots of infighting and a complete lack of organization. Expect zero confidentiality when you bring issues to them.

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Beyond Finance Response
7y
Thank you for your providing your honest and candid feedback. We appreciate you taking the time to tell us a bit about your experience at Beyond Finance. We're sorry to hear that your experience with us did not match our intention of being an employer of choice for you. While there are areas of our business we always need to course correct as we continue to grow and expand, I do want to clarify a few comments made in your review. Regarding your note about charging clients debt rates, Beyond Finance is not licensed as a lender, therefore we do not underwrite loans to customers. Beyond does partner with loan providers in order to provide additional options to our customers, but we do not own any loan product therefore can't affect interest rates. Regarding your comment about the company being bought out in 2018, Beyond Finance has been in operation since 2016. In 2018, we moved our headquarters to Houston TX from Boston MA due to the growth of our workforce and need for additional space. Lastly, on cultivating talent, in 2019 already we've celebrated promoting 10% of our workforce. We spent a considerable amount of time in 2018 focusing on developing career tracks and performance goals aimed at providing our employees with the tools to manage their career growth with the company. We're excited about the opportunities ahead for Beyond, but always need to hear feedback on areas we're not always aware of. Thank you again for sharing your thoughts here and we wish you all the best in your future endeavors

Explore other reviews about Beyond Finance

5.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Beyond Finance truly stands behind its leadership team and agents. There is a strong support system in place, and upper management genuinely listens to feedback and provides resources necessary for us to succeed. Whether an employee or client opportunity... one doesn't outweigh the other and are both equally important here at Beyond. The collaborative environment makes it incredibly rewarding to coach and mentor team members, helping them develop their skills and hit their performance goals.

Cons

None at the moment as this is a great company that encourages career and opportunity growth!

3.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Despite having minimal education and experience, this position at Beyond Finance has allowed me to work a remote job with considerable pay and benefits. The work itself is super chill and management is nice enough. If you’re looking for a temporary remote job and don’t need to be here long, this might be for you. You really have to take the good with the bad here haha.

Cons

No job security. My class started with 40 and we are down to 4 now a year in. The metrics make sense at first glance until you realize a lot of it comes down to luck. Since I’ve been there, multiple changes have been made which directly and obviously make hitting goals more difficult, but the goals remain unadjusted. Each month, management allows a curve to assist with this, but the curve is random and contributes to the feeling being at the mercy of luck. If a curve is needed every single month, why not just openly adjust goals to be more reasonable? I feel as though I am “succeeding” in spite of management, not because of any support. Additionally, the service this company offers is a scam. It’s a little uncomfortable when everyone is talking about how prideful they are of the work they do for this company when you know deep down you are ruining peoples lives financially.

2
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