Pros
Competitive salaries and above-average compensation packages. Talented, intelligent, and driven individuals at the individual contributor (IC) level. A mission-driven focus that attracts purpose-driven employees who genuinely care about coaching and development. The product itself is genuinely impactful, and the 1:1 coaching services offered by BetterUp have helped so many people around the world — it's something I truly believe in.
Cons
Leadership is all over the place, constantly shifting directions with no real roadmap. For a company that's been around for over 12 years, it's frustrating to see them still calling themselves a startup and acting like one. Teams are stretched thin and expected to pick up the slack, while certain roles are created without much thought on what they should actually do. Despite promoting a coaching culture, it feels like we're more of a marketing and event company, spending huge amounts of money on things like Davos instead of focusing on internal growth. The CEO genuinely believes people are lining up to go on a two-week spiritual hike with him in Spain, like we're all teenagers without families or other responsibilities. It’s cringe-worthy, and most of us just roll our eyes. So many VPs, Vice-presidents and other fancy leadership roles all over the place. New managers are brought in but rarely take the time to connect with their teams or learn — 1:1s are few and far between. There's a growing sense of skepticism about the company's direction, and burnout is becoming the norm. The recent shift from remote-first to pushing people back to the office is unsettling, especially for those who live far away. It feels like remote employees will eventually be indirectly pushed out. Inclusiveness is a growing concern, with some employees being unfairly judged because of their location or working arrangements. Employees who take their rightful parental leave or have part-time contracts are made to feel like they’re not committed enough, which is incredibly disappointing for a company that preaches personal growth and balance.