Toxic train wreck - Anonymous employee BetterUp Employee Review

1.0
Sep 25, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Always the people. The people are great, but so many of the good ones have left or were unfairly let go in recent RIFs.

Cons

- Managers with no training - too many junior managers with no skills. Ironic for a coaching company. - Toxic senior leadership - constantly gaslight you on all hands and other calls while in the background doing everything possible to squeeze every drop of productivity out of you - Too many VPs - who is going to do all this work? Great job to the senior leadership on your 100th strategy shift this year. Any thoughts on who will do the work? - No work/life balance - CEO laughs at concept of work life balance. No wonder so many of us work nights and weekend to hit unrealistic deadlines - Endless strategy shifts - the company as no clue where it’s headed. The wrong people are manning the ship. If you’re hanging on for an IPO, you need to start looking inward. - Lack of resources - despite losing almost 20% of the company over the last year, we have not backfilled the roles. The workload has also simultaneously increased considerably over the last year - Celeb obsessed - too many bad celeb involvements. Brene is ok but is problematic. Cant imagine what we spend on people like Adam Grant, etc. - No raises - we haven’t had a raise or COL adjustment in years. - No more remote - despite most of us being hired as remote worker, the rug pull has started. It’s only a matter of time before they start forcing us all back to the office. - No recognition - work your a** off but if you’re not in the inner circle, good luck to you.

Explore other reviews about BetterUp

5.0
Apr 10, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

High achieving (but friendly, collaborative) environment, great for driven professionals looking to uplevel their skills and career, flexible work schedule allows me to prioritize school pick ups and personal life, company wide summer and winter breaks every year plus "inner work" days off and volunteer days, career opportunities for advancement (at least in my dept.), You'll work with some of the most capable, driven, kind individuals. I've been here for 3+ years and have no intention to leave, I like the work I do and the team I work with.

Cons

High achieving, high performance culture isn't for everyone (clearly). If you're looking to coast, this is not the place for you. There are pockets in the org with bad managers or poor leaders, and I agree they should be weeded out ASAP because they're clearly bringing down the majority of the org which is filled with decent people who want to do the right thing and do good work. I wish they had a 401k match.

1
5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Nearly 8 years in, and the work still pulls me forward. What keeps me at BetterUp is that the problems are genuinely hard and genuinely worth solving. I came from engineering, so I'm wired to care about infrastructure, not just features, and this is one of the rare places where you can build something foundational and actually see it move metrics, clear escalations, and unblock a whole go-to-market motion. The mission isn't decorative here. I can feel the thread between the work and the outcome. BetterUp also trusts you to figure things out across lanes. I've written SQL, prototyped with AI tools, facilitated workshops, and co-designed vendor strategy, all as a PM, because the culture doesn't penalize curiosity or reaching into adjacent territory. And honestly, some of my closest friendships came out of this place. The people I work with, on engineering, on cross-functional teams, and in peer mentorship, are people I genuinely learn from and, in some cases, people I can't imagine not having in my life. That combination of meaningful infrastructure work, real trust, and people who challenge you and become your people is not easy to find. The benefits span beyond general work-life-balance, if you're curious about something, there's always an open door to learn and contribute. As a woman in tech, I cherish the fact that our colleagues listen to women, and our insight is taken into account instead of just ignored. It's nice to feel safe at work, able to speak your mind freely.

Cons

If you want a boring job, this is not the place for you.

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