Great mission, bad execution - Program Manager BetterUp Employee Review

2.0
Feb 3, 2024
Recommend
CEO approval
Business outlook

Pros

- AMAZING coaches - Great pay (in tech org) - Smart, empathetic group of coworkers - The mission

Cons

- Focus on flashy over a solid, working product - Underpaid coaches - Disconnect between C suite (founders) and reality of product. CEO is so out of touch - The heavy focus on the mission and values (literally got stickers lol) felt like manipulation. Oh, we're not doing well because we need to focus on "do less deliver more"? That's not how this works. - Sometimes this company felt like going to school instead of being treated like an adult employee at work. So many reading assignments and discussions. I enjoyed the reading sometimes but it felt SO top-down, forced, and weird. "Sorry I can't help out around the house after a long day at work, I have to read this book my CEO/upper management said we had to read in 2 weeks so I can discuss the questions provided to me with my team." Often felt like if I said no I'd be punished, judged, or left out.

Explore other reviews about BetterUp

5.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing team Rewarding cross functional work Interesting tasks Learning opportunities Flexible work schedule

Cons

As this is a contractor role, there are no benefits

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Nearly 8 years in, and the work still pulls me forward. What keeps me at BetterUp is that the problems are genuinely hard and genuinely worth solving. I came from engineering, so I'm wired to care about infrastructure, not just features, and this is one of the rare places where you can build something foundational and actually see it move metrics, clear escalations, and unblock a whole go-to-market motion. The mission isn't decorative here. I can feel the thread between the work and the outcome. BetterUp also trusts you to figure things out across lanes. I've written SQL, prototyped with AI tools, facilitated workshops, and co-designed vendor strategy, all as a PM, because the culture doesn't penalize curiosity or reaching into adjacent territory. And honestly, some of my closest friendships came out of this place. The people I work with, on engineering, on cross-functional teams, and in peer mentorship, are people I genuinely learn from and, in some cases, people I can't imagine not having in my life. That combination of meaningful infrastructure work, real trust, and people who challenge you and become your people is not easy to find. The benefits span beyond general work-life-balance, if you're curious about something, there's always an open door to learn and contribute. As a woman in tech, I cherish the fact that our colleagues listen to women, and our insight is taken into account instead of just ignored. It's nice to feel safe at work, able to speak your mind freely.

Cons

If you want a boring job, this is not the place for you.

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