Lots of Potential, but too much Hypocrisy - Anonymous employee BetterUp Employee Review

2.0
Jul 28, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1.) Worked with some of the smartest, dedicated, fun, and passionate people. 2.) Free access to coaching 3.) Incredible mission

Cons

1.) Lying to coaches about pay 2.) Focus on “tiny improvements” as opposed to sustainable change, thereby creating work that doesn’t add long-term value 3.) Managers are afraid to challenge executive leadership team. The managers that move up are the ones that don’t challenge the founders. Those that challenge end up leaving the company. 4.) People are expected to work unhealthy hours. People are burned out. 5.) HR has an unethical practice of giving low ratings to top performing employees to push them out, if they disagree with management. 6.) Toxic positivity 7.) Manipulating D&I numbers 8.) Employees afraid to speak up - lack of psychological safety

Explore other reviews about BetterUp

5.0
Apr 10, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

High achieving (but friendly, collaborative) environment, great for driven professionals looking to uplevel their skills and career, flexible work schedule allows me to prioritize school pick ups and personal life, company wide summer and winter breaks every year plus "inner work" days off and volunteer days, career opportunities for advancement (at least in my dept.), You'll work with some of the most capable, driven, kind individuals. I've been here for 3+ years and have no intention to leave, I like the work I do and the team I work with.

Cons

High achieving, high performance culture isn't for everyone (clearly). If you're looking to coast, this is not the place for you. There are pockets in the org with bad managers or poor leaders, and I agree they should be weeded out ASAP because they're clearly bringing down the majority of the org which is filled with decent people who want to do the right thing and do good work. I wish they had a 401k match.

1
5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Nearly 8 years in, and the work still pulls me forward. What keeps me at BetterUp is that the problems are genuinely hard and genuinely worth solving. I came from engineering, so I'm wired to care about infrastructure, not just features, and this is one of the rare places where you can build something foundational and actually see it move metrics, clear escalations, and unblock a whole go-to-market motion. The mission isn't decorative here. I can feel the thread between the work and the outcome. BetterUp also trusts you to figure things out across lanes. I've written SQL, prototyped with AI tools, facilitated workshops, and co-designed vendor strategy, all as a PM, because the culture doesn't penalize curiosity or reaching into adjacent territory. And honestly, some of my closest friendships came out of this place. The people I work with, on engineering, on cross-functional teams, and in peer mentorship, are people I genuinely learn from and, in some cases, people I can't imagine not having in my life. That combination of meaningful infrastructure work, real trust, and people who challenge you and become your people is not easy to find. The benefits span beyond general work-life-balance, if you're curious about something, there's always an open door to learn and contribute. As a woman in tech, I cherish the fact that our colleagues listen to women, and our insight is taken into account instead of just ignored. It's nice to feel safe at work, able to speak your mind freely.

Cons

If you want a boring job, this is not the place for you.

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