Apply here to learn what not to do! - Sales Account Management BetterUp Employee Review

1.0
Jun 13, 2023
Recommend
CEO approval
Business outlook

Pros

The recruiting team does a great job at hiring people who are smart, willing to help, and are aligned to the mission. I’ve met some great people that I would call friends. Net Promoter Score is impressive and we have some customers who’ve been hired which is a positive sign that we can deliver value. One of the perks of being an employee (and my partner benefits too) is having unlimited access to a coach, as well as the freedom to work remotely without any pressure to be in an office. This flexibility aligns well with my family responsibilities. This job is pushing me in unexpected ways- both good and bad. You have to have thick skin and a lot of patience for the constant revolving door of change if you’ve never been at a start up.

Cons

The execs are a case study of what not to do to scale a company. A business school will have fun analyzing where we went wrong. It’s a red flag that at this stage of growth we put random leaders into important roles like product, marketing, or sales. For example, the Chief of staff of the founder is currently managing the global sales team. The reality is that as a quota carrier, you are just a number, and there is no acknowledgement of how unpredictable the market is. No AE has repeated success, no matter how much effort you put in. It shouldn’t be this hard. In the last few weeks there have been a list of resignations, and it might get worse since one of the most admired female leaders announced that she is leaving the company. The current approach is all about “high performance”, which is code for leaders being forced by HR to put people on PIPs or quietly let them go. I lost count on how many people we fired last year this way. Just sad that our culture is where it is today.

Explore other reviews about BetterUp

5.0
Jun 10, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I'm not held here against my will for a cause... I'm paid to do something I actually care about. I see a lot of people on Glassdoor debating the strength of the business model, but I've never seen anyone argue that what BetterUp is trying to do isn't worth doing. I'm a part of a company thats net positive for the world. That alone feels like a feat in 2026. AND I'm getting paid well. No "mission discount".

Cons

This isn't a money-growing-on-trees unicorn startup from 2018. This business model is hard. We're selling human potential development when most companies are trying to figure out how to replace humans with AI. Its not easy but I think its kind of important... A lot of people experience being overwhelmed here. Thats real. It happens enough that clearly the culture is playing a role. Every company has its own version of crazy. My advice to people thinking about working here: ask direct questions in your interviews to figure out if you're okay with Betterup's kind of crazy. You'll get honest answers. After 3+ years I've genuinely grown to love it

3
5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Nearly 8 years in, and the work still pulls me forward. What keeps me at BetterUp is that the problems are genuinely hard and genuinely worth solving. I came from engineering, so I'm wired to care about infrastructure, not just features, and this is one of the rare places where you can build something foundational and actually see it move metrics, clear escalations, and unblock a whole go-to-market motion. The mission isn't decorative here. I can feel the thread between the work and the outcome. BetterUp also trusts you to figure things out across lanes. I've written SQL, prototyped with AI tools, facilitated workshops, and co-designed vendor strategy, all as a PM, because the culture doesn't penalize curiosity or reaching into adjacent territory. And honestly, some of my closest friendships came out of this place. The people I work with, on engineering, on cross-functional teams, and in peer mentorship, are people I genuinely learn from and, in some cases, people I can't imagine not having in my life. That combination of meaningful infrastructure work, real trust, and people who challenge you and become your people is not easy to find. The benefits span beyond general work-life-balance, if you're curious about something, there's always an open door to learn and contribute. As a woman in tech, I cherish the fact that our colleagues listen to women, and our insight is taken into account instead of just ignored. It's nice to feel safe at work, able to speak your mind freely.

Cons

If you want a boring job, this is not the place for you.

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