Read the reviews before considering BetterUp as your next move. Highly recommend NOT joining. - Individual Contributor BetterUp Employee Review

1.0
Feb 17, 2023
Recommend
CEO approval
Business outlook

Pros

The insurance was great and the actual coaches are fabulous

Cons

Too many to list. Fundamentally, this is a company that does not practice what they preach. The leadership is abysmal and inexperienced. Zero work life balance under the guise that they are a “startup”. By definition they are not but use this as a tactic to overwork employees. Pay is very low for a software company with quotas changing quarter to quarter.

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BetterUp Response
3y
We are sorry to hear this about your experience, but we appreciate you bringing this to our attention, as it gives us an opportunity to continue making improvements. We are constantly striving to create a healthy work-balance for our employees while still maintaining a high-performing culture. I realize you’re no longer with the company, but our doors are always open if you’re willing to share feedback in detail with us. - The BetterUp People Team

Explore other reviews about BetterUp

5.0
Jun 10, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I'm not held here against my will for a cause... I'm paid to do something I actually care about. I see a lot of people on Glassdoor debating the strength of the business model, but I've never seen anyone argue that what BetterUp is trying to do isn't worth doing. I'm a part of a company thats net positive for the world. That alone feels like a feat in 2026. AND I'm getting paid well. No "mission discount".

Cons

This isn't a money-growing-on-trees unicorn startup from 2018. This business model is hard. We're selling human potential development when most companies are trying to figure out how to replace humans with AI. Its not easy but I think its kind of important... A lot of people experience being overwhelmed here. Thats real. It happens enough that clearly the culture is playing a role. Every company has its own version of crazy. My advice to people thinking about working here: ask direct questions in your interviews to figure out if you're okay with Betterup's kind of crazy. You'll get honest answers. After 3+ years I've genuinely grown to love it

3
5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Nearly 8 years in, and the work still pulls me forward. What keeps me at BetterUp is that the problems are genuinely hard and genuinely worth solving. I came from engineering, so I'm wired to care about infrastructure, not just features, and this is one of the rare places where you can build something foundational and actually see it move metrics, clear escalations, and unblock a whole go-to-market motion. The mission isn't decorative here. I can feel the thread between the work and the outcome. BetterUp also trusts you to figure things out across lanes. I've written SQL, prototyped with AI tools, facilitated workshops, and co-designed vendor strategy, all as a PM, because the culture doesn't penalize curiosity or reaching into adjacent territory. And honestly, some of my closest friendships came out of this place. The people I work with, on engineering, on cross-functional teams, and in peer mentorship, are people I genuinely learn from and, in some cases, people I can't imagine not having in my life. That combination of meaningful infrastructure work, real trust, and people who challenge you and become your people is not easy to find. The benefits span beyond general work-life-balance, if you're curious about something, there's always an open door to learn and contribute. As a woman in tech, I cherish the fact that our colleagues listen to women, and our insight is taken into account instead of just ignored. It's nice to feel safe at work, able to speak your mind freely.

Cons

If you want a boring job, this is not the place for you.

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