10/10 do not recommend - Go-to-Market BetterUp Employee Review

2.0
Feb 10, 2023
Recommend
CEO approval
Business outlook

Pros

Some really amazing talent at this organization. The coaching is great. Which is a good thing because your coach might be the only person who keeps you sane.

Cons

Mind f+ck. Total disaster. Toxic. Toxic. Toxic. If you want to work somewhere they promise you growth, personal and professional development, “clarity, purpose and passion” but mean none of those things then this is the place for you. Women, pay special attention, the founders will add you to the website (because they want more women on the website) but you will be a pawn in their game. Do not work here. The founders hire people with experience and discredit that experience because it lacks a level of “craftsmanship”. There is a reason successful companies succeed and start-ups scale. But this company believes they can and should do everything in a different and unique way that will have you inventing and reinventing things over and over again. Nothing is ever good enough. Salespeople, please do not work here. There is no respect for your role. The general belief is that the product is so good it should sell itself. And it’s always “wartime” so you’ll need to work the hardest you’ve ever worked in your career.

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BetterUp Response
3y
Thank you for taking the time to share this feedback with us. Please know that we take this very seriously. At BetterUp, we offer a challenging and rewarding work environment, and every person on our team is vitally important to making BetterUp succeed. That’s why we’re always considering ways to improve the level of support and growth we offer to help the team succeed. You noted that you are a former employee. If you feel comfortable, we’d be grateful if you could connect with us directly to talk through your concerns so we can work to do better. - The BetterUp People Team

Explore other reviews about BetterUp

5.0
Jun 10, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I'm not held here against my will for a cause... I'm paid to do something I actually care about. I see a lot of people on Glassdoor debating the strength of the business model, but I've never seen anyone argue that what BetterUp is trying to do isn't worth doing. I'm a part of a company thats net positive for the world. That alone feels like a feat in 2026. AND I'm getting paid well. No "mission discount".

Cons

This isn't a money-growing-on-trees unicorn startup from 2018. This business model is hard. We're selling human potential development when most companies are trying to figure out how to replace humans with AI. Its not easy but I think its kind of important... A lot of people experience being overwhelmed here. Thats real. It happens enough that clearly the culture is playing a role. Every company has its own version of crazy. My advice to people thinking about working here: ask direct questions in your interviews to figure out if you're okay with Betterup's kind of crazy. You'll get honest answers. After 3+ years I've genuinely grown to love it

2
5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Nearly 8 years in, and the work still pulls me forward. What keeps me at BetterUp is that the problems are genuinely hard and genuinely worth solving. I came from engineering, so I'm wired to care about infrastructure, not just features, and this is one of the rare places where you can build something foundational and actually see it move metrics, clear escalations, and unblock a whole go-to-market motion. The mission isn't decorative here. I can feel the thread between the work and the outcome. BetterUp also trusts you to figure things out across lanes. I've written SQL, prototyped with AI tools, facilitated workshops, and co-designed vendor strategy, all as a PM, because the culture doesn't penalize curiosity or reaching into adjacent territory. And honestly, some of my closest friendships came out of this place. The people I work with, on engineering, on cross-functional teams, and in peer mentorship, are people I genuinely learn from and, in some cases, people I can't imagine not having in my life. That combination of meaningful infrastructure work, real trust, and people who challenge you and become your people is not easy to find. The benefits span beyond general work-life-balance, if you're curious about something, there's always an open door to learn and contribute. As a woman in tech, I cherish the fact that our colleagues listen to women, and our insight is taken into account instead of just ignored. It's nice to feel safe at work, able to speak your mind freely.

Cons

If you want a boring job, this is not the place for you.

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