Be the company and leaders you tell others to be. - Account Executive BetterUp Employee Review

3.0
Oct 19, 2022
Recommend
CEO approval
Business outlook

Pros

Amazing people, leaving the company was difficult because I was surrounded by people who weren’t just colleagues but friends. It’s an inspiring mission that BetterUp is working on and changing people’s lives. I would want to work at a company who is a customer.

Cons

Over my time at the company I was overlooking quite a few things with rose colored glasses. With the sprint to an IPO and fundraising a lot of money that forced the company into unrealistic goals things are really getting toxic. First, if you are starting as an SDR here don’t. There is no career path for you, it’s not a priority to build pathways either. Second, the core product is good but all the big bets have fell flat because the concepts were half baked. This has added pressure to other sales units to pick up the slack. Most territories that aren’t coastal regions a majority of reps are seriously missing their huge quotas. These aren’t reps who aren’t passionate or excellent at what they do. Regions have overhired and there just isn’t enough demand. Also, other offerings are catching up in capability and are more flexible, affordable, and easier to do business with. There is a reason for the mass exodus, it’s not just a few bitter people.

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BetterUp Response
3y
Thank you for taking the time to share your experience. Your feedback is concerning to us, as this is counter to our commitment of fostering growth and enablement for everyone at BetterUp. You note that you are no longer an employee, but if you feel comfortable, we invite you to please connect with us directly to elaborate further on your experience. Our HR team would be grateful for the opportunity to connect as we continuously work to improve our organization. - The BetterUp People Team

Explore other reviews about BetterUp

5.0
Jun 10, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I'm not held here against my will for a cause... I'm paid to do something I actually care about. I see a lot of people on Glassdoor debating the strength of the business model, but I've never seen anyone argue that what BetterUp is trying to do isn't worth doing. I'm a part of a company thats net positive for the world. That alone feels like a feat in 2026. AND I'm getting paid well. No "mission discount".

Cons

This isn't a money-growing-on-trees unicorn startup from 2018. This business model is hard. We're selling human potential development when most companies are trying to figure out how to replace humans with AI. Its not easy but I think its kind of important... A lot of people experience being overwhelmed here. Thats real. It happens enough that clearly the culture is playing a role. Every company has its own version of crazy. My advice to people thinking about working here: ask direct questions in your interviews to figure out if you're okay with Betterup's kind of crazy. You'll get honest answers. After 3+ years I've genuinely grown to love it

4
5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Nearly 8 years in, and the work still pulls me forward. What keeps me at BetterUp is that the problems are genuinely hard and genuinely worth solving. I came from engineering, so I'm wired to care about infrastructure, not just features, and this is one of the rare places where you can build something foundational and actually see it move metrics, clear escalations, and unblock a whole go-to-market motion. The mission isn't decorative here. I can feel the thread between the work and the outcome. BetterUp also trusts you to figure things out across lanes. I've written SQL, prototyped with AI tools, facilitated workshops, and co-designed vendor strategy, all as a PM, because the culture doesn't penalize curiosity or reaching into adjacent territory. And honestly, some of my closest friendships came out of this place. The people I work with, on engineering, on cross-functional teams, and in peer mentorship, are people I genuinely learn from and, in some cases, people I can't imagine not having in my life. That combination of meaningful infrastructure work, real trust, and people who challenge you and become your people is not easy to find. The benefits span beyond general work-life-balance, if you're curious about something, there's always an open door to learn and contribute. As a woman in tech, I cherish the fact that our colleagues listen to women, and our insight is taken into account instead of just ignored. It's nice to feel safe at work, able to speak your mind freely.

Cons

If you want a boring job, this is not the place for you.

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