Poor pay, - Coach BetterUp Employee Review

2.0
Nov 29, 2021
Recommend
CEO approval
Business outlook

Pros

BetterUp is a great place to work. The diversity and the company culture is applaudable.

Cons

The biggest con is that the company pro rata the hourly pay for coaches. Coaching is run by intelligence and compassion. Whether the session is 30 minutes or 45 minutes, the effort taken by the coach is the same. I feel the contract stating the pay and providing a pro rata pay is not being transparent.

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BetterUp Response
4y
Thank you for your feedback. We are very happy to hear that you’re finding BetterUp a great place to work, especially when it comes to diversity and company culture. We wholeheartedly agree that coaching is run by intelligence and compassion, and we are laser-focused on building the best coach experience we can for our coaches around the world. Our coaching rate is contracted at the hourly rate because our programs offer varied session lengths, and we feel it’s important to compensate coaches for their time accordingly. Our compensation model goes beyond remuneration, completely eliminating the need for overhead costs related to client acquisition and personal marketing, and includes other non-monetary benefits like automated payroll, simplified scheduling, continuing education opportunities, access to luminaries in the field as well as proprietary assessments and tools. Transparency is hugely important to us, and that’s why our compensation structure is explicitly stated in our coaching services agreement. If you have feedback on how we could make our coaching services agreement more clear, we’d love to hear your feedback at support@betterup.co.

Explore other reviews about BetterUp

5.0
Jun 17, 2026
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CEO approval
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Pros

Amazing team Rewarding cross functional work Interesting tasks Learning opportunities Flexible work schedule

Cons

As this is a contractor role, there are no benefits

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Nearly 8 years in, and the work still pulls me forward. What keeps me at BetterUp is that the problems are genuinely hard and genuinely worth solving. I came from engineering, so I'm wired to care about infrastructure, not just features, and this is one of the rare places where you can build something foundational and actually see it move metrics, clear escalations, and unblock a whole go-to-market motion. The mission isn't decorative here. I can feel the thread between the work and the outcome. BetterUp also trusts you to figure things out across lanes. I've written SQL, prototyped with AI tools, facilitated workshops, and co-designed vendor strategy, all as a PM, because the culture doesn't penalize curiosity or reaching into adjacent territory. And honestly, some of my closest friendships came out of this place. The people I work with, on engineering, on cross-functional teams, and in peer mentorship, are people I genuinely learn from and, in some cases, people I can't imagine not having in my life. That combination of meaningful infrastructure work, real trust, and people who challenge you and become your people is not easy to find. The benefits span beyond general work-life-balance, if you're curious about something, there's always an open door to learn and contribute. As a woman in tech, I cherish the fact that our colleagues listen to women, and our insight is taken into account instead of just ignored. It's nice to feel safe at work, able to speak your mind freely.

Cons

If you want a boring job, this is not the place for you.

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