Hard to move, hard to develop - Account Executive BetterUp Employee Review

2.0
Oct 13, 2021
Recommend
CEO approval
Business outlook

Pros

BetterUp is a market leader providing a service needed by nearly every Fortune 2000 company. After working in the HR tech world for 10+ years, I can confidently say that our product is the most coherent L&D coaching tool available. If nothing else, BetterUp is a disruptor.

Cons

Some internal middle managers are simply in over their heads. That does not bode well when go to market teams rely on these teams to close deals quickly and effectively. Newly formed deals desks team causes friction, legal team is poorly managed, and solutions consulting team is too rigid on rules of engagement. We simply cannot grow and scale with the current leadership in this areas, while competition outpaces and moves faster.

avatar
BetterUp Response
4y
We appreciate you sharing your feedback with us regarding your experience during this period of hyper growth at BetterUp. As our company continues to scale, we recognize the growing pains and the need to streamline processes. We are always open to feedback on how to improve work streams to alleviate friction. If you have any concerns regarding your team structure or about a specific individual, our open door policy and anonymous feedback mechanisms are always available to employees. We always encourage and welcome your candid feedback, which gives us an opportunity to improve. A member of the HR Team would be happy to connect with you to learn more. Thank you again for taking the time to share your experience with us! - BetterUp HR

Explore other reviews about BetterUp

5.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing team Rewarding cross functional work Interesting tasks Learning opportunities Flexible work schedule

Cons

As this is a contractor role, there are no benefits

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Nearly 8 years in, and the work still pulls me forward. What keeps me at BetterUp is that the problems are genuinely hard and genuinely worth solving. I came from engineering, so I'm wired to care about infrastructure, not just features, and this is one of the rare places where you can build something foundational and actually see it move metrics, clear escalations, and unblock a whole go-to-market motion. The mission isn't decorative here. I can feel the thread between the work and the outcome. BetterUp also trusts you to figure things out across lanes. I've written SQL, prototyped with AI tools, facilitated workshops, and co-designed vendor strategy, all as a PM, because the culture doesn't penalize curiosity or reaching into adjacent territory. And honestly, some of my closest friendships came out of this place. The people I work with, on engineering, on cross-functional teams, and in peer mentorship, are people I genuinely learn from and, in some cases, people I can't imagine not having in my life. That combination of meaningful infrastructure work, real trust, and people who challenge you and become your people is not easy to find. The benefits span beyond general work-life-balance, if you're curious about something, there's always an open door to learn and contribute. As a woman in tech, I cherish the fact that our colleagues listen to women, and our insight is taken into account instead of just ignored. It's nice to feel safe at work, able to speak your mind freely.

Cons

If you want a boring job, this is not the place for you.

See reviews by: Helpful|Rating|Date|All