Great company doing good work - Customer Service Better2Know Employee Review

5.0
Jul 2, 2023
Recommend
CEO approval
Business outlook

Pros

Get to really help people when they need it most No time limit on calls so you can really help patients

Cons

Some tests are expensive so we cannot help some people who really need us

Explore other reviews about Better2Know

1.0
Jul 20, 2024
Recommend
CEO approval
Business outlook

Pros

The team at B2K are exceptional people considering the regime they work under!

Cons

The Directors of the business are arrogant, conceited and rude beyond belief! They think that they have the right to speak to people in any manner they see fit (and its usually very unfit indeed actually!). More worryingly, they will actually create scenarios that sets people up to fall, and to undermined and 'love' to harass and humiliate people in front of the workforce! Their specialty is creating fear for their employees! They would both had done well in the Victorian Workhouse regime! Disgusting people who are corrupted with their own self importance and perceived power that they wield over people just trying to make an honest living and don't give two hoots about the impact that their behaviour has on human beings. Their staff turnover rate is extremely high which speaks volumes.

6
1.0
Apr 24, 2025
Recommend
CEO approval
Business outlook

Pros

Growth, learning, good employees, hardwork

Cons

Management, lack of training, etc etc

1
See reviews by: Helpful|Rating|Date|All