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Better Engineering Manufacturing

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Poor Company Culture - Customer Service Representative Better Engineering Manufacturing Employee Review

1.0
Jun 28, 2025
Recommend
CEO approval
Business outlook

Pros

The competitive salary and benefits

Cons

My experience at Better Engineering was challenging, to put it lightly. The environment felt unsupportive, with little communication or guidance, which made it difficult to succeed. Efforts to seek help were often met with silence, creating unnecessary stress. I’m grateful the experience clarified what I value most going forward: respect, teamwork, and strong leadership; all qualities that were lacking at BE.

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Better Engineering Manufacturing Response
10mo
Thank you for sharing your experience. We’re glad you found the compensation and benefits to be a positive aspect of your time with Better Engineering. We understand that individual experiences can vary, and we're sorry to hear that you felt the level of communication and support did not meet your expectations. Your feedback highlights areas that are important to any organization—clear guidance, effective communication, and a supportive environment—and we take these insights seriously. While we recognize that not every experience reflects the full picture of our workplace, feedback like yours plays a valuable role in our ongoing efforts to strengthen internal processes and employee engagement. We appreciate your contributions during your time here and wish you continued success in your future endeavors

Explore other reviews about Better Engineering Manufacturing

5.0
Jan 16, 2024
Recommend
CEO approval
Business outlook

Pros

Family-owned atmosphere. Much more flexible and personal than a huge company. Awesome new facility with a gym and game room. Very rewarding work supplying custom machinery to the biggest companies in the world.

Cons

Building custom machines comes with some amount of stress. It is a challenge, but extremely rewarding when a project comes to life.

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Better Engineering Manufacturing Response
2y
Thank you for taking the time to share your experience at BE™. We are proud of our new facility, especially the game room, puzzle stations, and fitness center!
1.0
Jul 15, 2025
Recommend
CEO approval
Business outlook

Pros

No HR representation, anything goes.

Cons

A weird dynamic-facade of a wanna-be company. A cautionary tale of how leadership-nepotism can foster a toxic work environment. The company pride itself on its "family values," the reality is that these values translate into unprofessional behavior and a deeply unwelcoming atmosphere. You will be dragged into the family drama adding unnecessary burden to the stress of the job.

1
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Better Engineering Manufacturing Response
10mo
Thank you for taking the time to share your feedback. We value honest input from current and former employees, as it helps us reflect on our culture and continuously improve as an organization. We acknowledge the concerns raised regarding workplace dynamics, professional growth, and inclusivity. While we do not comment on individual employment matters, we want to emphasize that promotions and advancement within the company are based on performance, merit, and alignment with our organizational goals. Maintaining a respectful, inclusive, and professional work environment is a top priority. We have established policies and procedures in place to address unprofessional behavior and to ensure that all employees are treated with fairness and dignity. We encourage team members to bring forward any concerns through the appropriate internal channels so that they can be properly reviewed and addressed. We recognize that no organization is perfect, and we are committed to ongoing growth and accountability. Feedback—both positive and critical—is essential to that process, and we appreciate the opportunity to listen and learn.
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