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Besse Medical

Part of Cencora

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Customer Service Rep - Customer Service Besse Medical Employee Review

5.0
Feb 6, 2014
Recommend
CEO approval
Business outlook

Pros

Excellent health benefits, pto time, and pay. I worked with a great team and really loved my job there. Management acknowledges hard work and you are rewarded in a positive way. There are also many perks. Just an awesome place to work!

Cons

I can not think of a single con.

Explore other reviews about Besse Medical

5.0
Feb 4, 2022
Recommend
CEO approval
Business outlook

Pros

Management and employees are very friendly and helpful!

Cons

Everyone is now working from home so not sure how that would go smoothly

3.0
Nov 18, 2021
Recommend
CEO approval
Business outlook

Pros

The team is friendly and the job is currently remote 10/21

Cons

The job isn't credit and collections, you do literally everything but place orders for the customer, and they still expect you to collect millions of dollars from doctors somehow. They don't train you well at all, they just explain how to use their system and expect you to understand the applications of the software without any further training. You will not receive any collections training and yet they will expect you to collect millions. They recently changed the phone lines so now you manage all Amerisourcebergen customers, not just Besse (the company you are hired under). They won't train you on how to manage any of the other Non-Besse customers, so you essentially have to wing it when talking to multi-million dollar companies. There is also an unspoken expectation to work overtime every day to do all the work you couldn't do during normal hours because they have you doing multiple different jobs.

2
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