Not bad - Account Manager Bernard Health Employee Review

Two major skills I've acquired is organization and time management. This is a fast-pace environment, and the company has given me the resources to be successfully. Supportive coworkers, Competitive pay, full suite of employee benefits, 12-weeks parental leave

No major cons at the moment.

None, if you value your mental health or professional development.

The CEO fosters a culture defined by fear, excessive control, and an overwhelming sense of paranoia. There is little to no empathy shown toward employees. For example, during hazardous weather conditions, the office remains open and staff are expected to commute—remote work is actively discouraged, with desktop computers issued to make working from home nearly impossible (unless you're a developer with very narrow responsibilities). Micromanagement is the norm, and it borders on dysfunctional. All calls are reviewed, transcripts are scrutinized line-by-line, and failure to follow a rigid script results in disciplinary conversations. You're expected to work 10-hour days until you recite the script to perfection—even when it clearly leads to awkward, unnatural conversations. Ironically, we were made to watch bad calls and told, "this is how it's done." Constructive feedback is not welcomed. Expressing concerns about team morale or retention is treated as a personal failing. There's an unspoken expectation of blind loyalty, which discourages honesty and authentic leadership. Turnover is alarmingly high. None of my onboarding cohort remains at the company. The workplace culture drives people out quickly and silently. Strategic decisions often appear ego-driven rather than informed by data or reality. Burnout is pervasive, and instead of being addressed, it's dismissed as a "lack of commitment."