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      Berklee

      Engaged employer

      Berklee reviews

      Wonderful place to work, especially the customer service department! - Online Student Advisor Berklee Employee Review

      4.0
      May 20, 2014
      Online student advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Forward thinking, very dedicated staff, and all of the believe in the vision of Berklee and higher education online.

      Cons

      Some of the managers have very big egos and often refuse to compromise. Human resources can also be very difficult to work with.

      Explore other reviews about Berklee

      5.0
      Apr 15, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing work culture, understanding managers, and supportive colleagues. I feel truly valued and I can breathe even during peak times.

      Cons

      So far no cons at all. Everything is wonderful!

      1.0
      Apr 20, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      -helping students -talking about music

      Cons

      -forced to train the ai bot that will replace you -despite being the top performer on your team and being reassured repeatedly your job is secure, you will get laid off with no explanation or respect -c suite prefers to keep their 500k+ salaries and 80k+ bonuses even if it means laying off 80+ employees who only make 55k -CEO led first layoffs in berklee's entire history, no transparency with any managers, no discussion or anything -CEO used money "saved" from layoffs to give other employees bonuses and buy unnecessary property

      3
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