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      Benefitfocus

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      Benefitfocus reviews

      Supportive environment but challenging work cycle and turnover - Operations Manager Benefitfocus Employee Review

      4.0
      Apr 16, 2026
      Operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly environment. Started in the service center and developed into a management position

      Cons

      Challenging annual work cycle. Slower at the beginning of the year. Busy at the end. High turn over in leadership when I was working there

      Explore other reviews about Benefitfocus

      5.0
      May 8, 2026
      Sr. program delivery manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture, good pay, and excellent benefits

      Cons

      There are limited career advancement opportunities.

      4.0
      May 13, 2026
      Customer operations specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Good people to work with. Clients were great to connect with. Lots to learn to never a boring day.

      Cons

      Company restructuring let go of the employees who knew the platform best.

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