Disposable, Unorganized Staff - Customer Service Representative (CSR) Benchmark Bank Employee Review

2.0
Aug 17, 2021
Recommend
CEO approval
Business outlook

Pros

Entry level position that almost anyone could do. Some bonuses through the year. Good hours 8:30-4:30.

Cons

This bank says they are family oriented, but they are really about making money. The staff is disposable to them, and while they claim to care for their employees they genuinely do not. Mistakes in training and development are blamed on low level employees. Large disconnect between the people who are making decisions and the people who have to do the work for those decisions.

Explore other reviews about Benchmark Bank

5.0
Jan 8, 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership, great mentorship, great hours and perks

Cons

Not closed on Christmas Eve or day after Christmas

4.0
Jul 29, 2025
Recommend
CEO approval
Business outlook

Pros

nice people, learn a lot, family oriented

Cons

"the only people that make great money at a bank are the people that own it"

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