employer cover photo
employer logo
employer logo

Bay Home and Window

Is this your company?

Dysfunctional/toxic company imploding rapidly - job applicants beware - Project Coordinator Bay Home and Window Employee Review

1.0
Feb 6, 2023
Recommend
CEO approval
Business outlook

Pros

-Great co-workers and exposure to in-demand skills/software programs that will look good on your resume. -Lots of busy work to make the shift go by quickly, but the cons ultimately outweigh the pros I've highlighted here.

Cons

-Chaotic and disorganized work environment with a leadership team that relies heavily on micromanagement and scapegoating to get "results": Supervisors constantly treat you like a child with no sense of time management and want to monitor your productivity while failing to lead by example themselves. You will be blamed for their shortcomings and will be expected to work harder to make up for something that isn't your problem. There is no standardized training in effect either, which means product and job knowledge isn't retained or passed on well for new hires once someone with experience leaves their position. Any changes or proposals to your established duties are always ordered without your input taken into consideration. -Low pay and bare minimum benefits: Unless you work in a sales or supervisory role the most you'll make is maybe $23-24 an hour, which is well below the cost of living in the Bay Area and hardly a competitive wage when adjusted for inflation. Benefits are also very poor with high premiums that will reduce your paycheck considerably even if you are only signing up just for the bare minimum of having medical coverage. -High turnover rate: Few staff stay in the same department let alone the company as a whole for very long. We lost two sales managers back to back on very short notice and had at least 10+ people leave voluntarily or involuntarily in less than a year. At one point we lost our entire scheduling department due to some of the reasons I highlighted above. -Cheap "incentives": The company held a morale meeting after having everyone complete an anonymous survey about what could be improved. Many of us agreed that the wages were simply not high enough for us to feel motivated to work harder than we already were so the company proposed giving us performance-based incentive bonuses in the amount of $300 if we met our monthly ordering goal. In practice this became almost unobtainable due to how many obstacles management threw in our way of achieving this, from raising the monthly goal to unreasonable amounts to literally preventing us from ordering due to conflicting priorities and needing to "share the love" if we were deemed to be over performing with our ordering. -Toxic work environment: Management will resort to gaslighting their own employees if they are not performing well financially. This happened on numerous occasions and has worked to the company's own detriment by eating its own. If customers were cancelling sales or the company's manufacturers were constantly dropping the ball on project timelines, management would consistently criticize the project coordinators and put pressure on everyone to pick up the slack. This undue stress would manifest across the company with at least two incidents where staff would conduct themselves unprofessionally and cuss in front of everyone else (one of these almost resulted in a fistfight). -Nepotism and a failing business model: Although this is a family-owned company it is no different than the cold corporations it tries to favorably stand out from. Greed, incompetence and favoritism exist here just as much as any corporate workplace. The current CEO and his sons are not as respected here as they may think they are. Many of the glowing reviews you'll find online about this company are from pissed off customers who the CEO personally contacted in order to persuade them to give the company a higher rating.

avatar
Bay Home and Window Response
3y
We appreciate the feelings expressed in this post, even if it represents a sentiment not often shared here by our current and former team members. Without getting into the specifics of this particular situation, we will share that we try hard to find a place for all of our team members to be successful, and we truly coach toward that goal. But, on rare occasion, we are an unable to do so, and have to make a tough decision. We also believe we can learn from what was shared in this post, and will work to do so. At the very least, we would also invite a deeper conversation, and hope the opine would reach out to do so.

Explore other reviews about Bay Home and Window

5.0
Apr 1, 2026
Recommend
CEO approval
Business outlook

Pros

Pay, Amount of Work, Growth Opportunity

Cons

Driving Your car will be filled to the brim with samples Paperwork to fill out and perfect Timing

5.0
Feb 19, 2026
Recommend
CEO approval
Business outlook

Pros

- Great exposure to sales funnel processes and entry-level CRM - Provides metrics that will help develop your resume - Peers will provide mentorship and guidance to help you succeed - Compensation is competitive for experience required - Conversion track to Outside Sales Rep if desired - RTOs often approved, flexible with your schedule

Cons

- Standing for long hours - Often work by yourself - You'll often face rejection and have to interact with a high volume of prospects, must be socialable

See reviews by: Helpful|Rating|Date|All