Story of a broke person - Sales Associate Basin Employee Review

2.0
Nov 13, 2024
Recommend
CEO approval
Business outlook

Pros

*Free passes * Depending on who you are, they will try to work with your schedule * Disney discounts

Cons

Working at Basin has been a frustrating and demoralizing experience. This company does not value its employees, and it shows in nearly every aspect of its operations. Despite raising prices on products consistently, there are no raises or any form of compensation adjustments for the hard work done by the employees. It's clear that profit comes first, and people come last. One of the most disheartening aspects of working here is that no matter how hard you work, it goes completely unnoticed by upper management. There is no recognition or reward for those who go above and beyond. Conversely, employees who put in minimal effort or barely contribute face no consequences either. Without any form of a reward or accountability system, employees are left feeling helpless. There’s no incentive to work hard because it makes no difference in how you're treated or compensated. The management team is also handcuffed. They are essentially puppets, unable to make decisions or lead their teams effectively because upper management micromanages every detail. This lack of autonomy leaves managers and their teams feeling powerless and disengaged. To make matters worse, there is no PTO, and the company refuses to hire additional or new management. As a result, current managers feel trapped, unable to take vacations because there's no one to step in, leaving their teams without any support or structure. This cycle of burnout and frustration spreads through the entire staff, leading to low morale and a sense of being stuck. If you're looking for a company that values its employees and fosters a healthy work environment, I would strongly advise looking elsewhere. The work-life balance is non-existent, the compensation is stagnant, and the leadership style is oppressive. Without recognition, incentives, or room for growth, employees are left demotivated and disappointed.

Explore other reviews about Basin

5.0
Nov 16, 2022
Recommend
CEO approval
Business outlook

Pros

I loved working at Basin! It helped increase my customer skills and learning about the product!

Cons

I have no cons to share.

2
1.0
Oct 30, 2025
Recommend
CEO approval
Business outlook

Pros

Having free Disney tickets is literally the only good thing about this job.

Cons

Pay is not good, managers are horrible, warehouse is a toxic and dangerous workplace. Management won't fix simple things like the water fountain so you will have no water to drink all day in a hot warehouse with no heat or AC. Management visits the warehouse with Teslas, designer bags, designer sneakers, meanwhile there has been no pay increases for anyone since pre Covid. Most people there work 2-3 jobs and are on food stamps while the managers live the good life. Managers do not connect with you, bother to remember your name, treat everyone as disposable. The company president was never seen in the 2 years I worked here, all the decisions came from him yet he never even so much as introduced himself to anyone. The company is family owned and they are religious, so if you aren't blood related or a part of their church they will treat you like you are insignificant and invisible. The mismanagement is so bad it's almost entertaining to witness if it wasn't so depressing, because ultimately things take 10x longer than they need to, and you will do unnecessary work to compensate for managers who decide to ignore Slack messages for days while they go golfing. There was bullying happening in the warehouse and in the stores, and the person perpetrating this was promoted. This company isn't worth it, RUN, find literally anywhere else to work. This family has been spoiled living off the money that having multiple stores on Disney property has given them, and they do not care about anything else other than money. These people have no idea how to run a company let alone how to interact with their employees. If you want to work for a company that dehumanizes you, treats you and the labor you give them as meaningless and disposable, work here!

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