Good People, Tough basement - IT Help Desk Bank Five Nine Employee Review

4.0
Oct 22, 2025
Recommend
CEO approval
Business outlook

Pros

great people to work with Good company benefits Good IT software Strong documentation Good support from senior management Good benefits

Cons

Felt like I never got to see the real world being stuck in the basement Tickets are monitored and tracked and often times it was difficult to stay in touch with the end user

Explore other reviews about Bank Five Nine

5.0
Apr 16, 2025
Recommend
CEO approval
Business outlook

Pros

Fantastic benefits and they really care about the community

Cons

In branch training could be updated

4.0
Jun 21, 2026
Recommend
CEO approval
Business outlook

Pros

Great managers who provide thorough training.

Cons

The compensation package isn't terrible but could definitely be better.

See reviews by: Helpful|Rating|Date|All