Don't preach about promoting from within when you constantly higher from outside the company to file the position. - Technical Support Analyst (Call Center) BancFirst Employee Review

1.0
Feb 14, 2015
Recommend
CEO approval
Business outlook

Pros

It was a paying job.

Cons

Complete lack of communication between EVERYONE. Medical insurance prices you have to pay to be covered are beyond outrageous in price. Job was a call center position (during interview i was told by every single member who interviewed me that the job absolutely was NOT a call center job)! If you take a sick day expect to be docked 1 days pay rather then them give you the sick day. Zero direction from upper management when given tasks to complete. My supervisor was never available for anything. When you start there, they force you to open a bank account with them to receive your paycheck (they do this to monitor your bank account & spending habbits; i know because i received a negative talk from management about a large purchase I made). They preach over and over about how they promote from within to job positions. But they continually hired from outside the company to fill positions rather then promote staff to those positions. No bonus.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Great culture throughout the organization

Cons

None that I can think of

3.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

Customers were great, job itself was good

Cons

Management isn’t consistent , always short staffed

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