"Create joy" with them, likely at the expense of your own. - Anonymous employee Balsam Brands Employee Review

- Toxic positivity. The "fun" culture is forced and there's a lot of pressure to be upbeat and unique, which can be especially difficult if you're generally introverted and/or just having an off day. - Below average pay and lackluster yearly raises. They try to make up for it with "perks" like coffee, treats, t-shirts. Though those things are nice, they just miss the mark and don't pay the bills. - Long hours, not just during the peak holiday season, but nearly all year long. - Overworked staff makes for strained working relationships and poor mental health. It's difficult to get the help you need hired, and when they do hire, it takes forever. - Poor outlook on job security. - VERY meeting heavy. Makes it difficult to execute on all the work you're being handed when you're in meetings all the time. Contributes to long work hours. - Roles and responsibilities team members are often unclear, and team members often have way more on their plate than they can handle. - Leadership wants to gloss over problems rather than address them, mainly when it comes to pay, WFH benefits and general resource scarcity. Often times they would blame COVID for lowered employee satisfaction scores, and while it likely played a role, it was not a sole factor. Blaming it on such made it feel they were ignoring what employees were saying. - General politics and a lot of gossip culture. Promotions are subjective and poorly handled.