Pros
If you're lucky enough to work with a good manager (there's a few) you will have reasonable workload and deadlines. Christmas staff Party, which was usually held in tiny office canteen, was recently upgraded to a dinner in a local kebab shop. Nice food although you'll be asked to sign an embarrassing form saying you promise to not consume too much alcohol.
Cons
They sell themselves as "friendly, family-owned business" - don't be fooled. They will squeeze everything out of you and give little in return. Brace yourself if you work directly with the owner, he will pop round and demand you to finish a 3 days' job in 5 hours. Not that you can let your employee know in advance. Beware if you speak foreign languages - you will be asked to translate loads of stuff (saves ££££ for the company) and won't get even a £50 bonus. Salary below industry avg. Xmas bonus is a joke. Building we work in is in terrible condition - ceiling falls down whenever it rains so you will find a few tiles missing here and there. We had a pigeon flying over our desks the other day!!! No music (don't dare asking), no flexi hours, no working from home, no social. There's no HR - everything goes directly to the CEO. Expect your requests/suggestions to be replied in a passive-aggressive way and ultimately ignored. They are too stingy to buy paper kitchen towel for the canteen and get us toilet roll instead. Brilliant idea!!! Last but not least, horribly handled redundancy process. We were told last minute although they had known they wouldn't be getting the lease renewed for ages. The owners of a "friendly" business not present during any staff meetings!! We were not even asked if wanted to have individual consultations. Company kept delaying meetings with our representatives and wouldn't release the minutes for days afterwards. People who have been working for them for just under 2 years (which is a minimum for statutory pay) are not getting a single penny. They put in minimum effort to just abide by the law. We knew the company was far from perfect anyway but that's just a real disgrace.