Pros
Transcribers are totally in control of how much they do, and when they choose to do it. You can start signing up for jobs at 6:00 p.m. ET each day, and then those jobs are due at 4:00 p.m. ET the following day. Whenever I've had a problem or a question, someone has gotten back to me within minutes, no matter the time of day or night. I gave "Career Opportunities" one star because it is what it is. "Senior" transcribers have access to more jobs, but I've never had an issue with getting work. Every day that I've logged on, there's been more than enough work to go around. The instructions are detailed and their processes are streamlined. Any job that has "failed" has always been explained to me. I get regular feedback on my work.
Cons
The bottom line is, most people don't stick with transcribing long enough to get good at it. The first couple weeks I wasn't crazy about it, and it was taking me forever to finish jobs. I've been there 6 weeks now, and I feel like I have a good handle on things. The pay should be higher for more challenging jobs. It is sort of a sink or swim atmosphere. The instructions are very good and detailed, and I have also gotten a quick response to questions, but there is no hand-holding.