1st Line Service Desk Analyst - Anonymous employee BT Group Employee Review

4.0
Jan 11, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good relationship with colleagues management is competent good salary very good benefits

Cons

shifts too few people, lot of work to do hard to cooperate with other departments, they usually don't want to answer to the e-mails

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5.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Good money, so good money

Cons

Long hours very long hours

3.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

The people there were great.

Cons

The company doesn't seem to understand the current security market.

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