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      BT Group

      Engaged employer

      BT Group reviews

      Working within BT has given me the chance to work in sales, training and management on fantastic events such as BT Sport - Customer Service Advisor BT Group Employee Review

      3.0
      Mar 13, 2015
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Always learning new skills and developing existing skill base to ensure that customers are provided with the best I can give.

      Cons

      I think moving forward BT needs to develop more clarity between departments/offices. This will lead to a greater level of Customer service.

      Explore other reviews about BT Group

      5.0
      Jun 6, 2026
      Checkout operator
      Recommend
      CEO approval
      Business outlook

      Pros

      Good money, so good money

      Cons

      Long hours very long hours

      3.0
      Jun 27, 2026
      Threat analytics manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The people there were great.

      Cons

      The company doesn't seem to understand the current security market.

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