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      BT Group

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      BT Group reviews

      Technical support agent for BT client - Technical Support BT Group Employee Review

      4.0
      Sep 22, 2014
      Technical support
      Recommend
      CEO approval
      Business outlook

      Pros

      i had a good experience working here, but the work here is completely process related so there is nothing much to learn.

      Cons

      the processes like major incident management were interesting though.

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      5.0
      Jun 6, 2026
      Checkout operator
      Recommend
      CEO approval
      Business outlook

      Pros

      Good money, so good money

      Cons

      Long hours very long hours

      4.0
      Mar 26, 2026
      It infrastructure engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits are better than most US companies. You get twice or triple the numbers of days off per year.

      Cons

      Focus is more on originating company location for group events and emails. Due to time zone differences, it can be difficult to work with others without adjusting your schedule. It is difficult to get promoted outside originating country. Roles are few and far between in the US.

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