Increase my knowledge regarding Customer Service - NOC Manager BT Group Employee Review

4.0
Feb 24, 2014
Recommend
CEO approval
Business outlook

Pros

Several growth opportunities. Good company to work

Cons

As BT a big enterprise, some decisions could take time

Explore other reviews about BT Group

5.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Good money, so good money

Cons

Long hours very long hours

4.0
Mar 26, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are better than most US companies. You get twice or triple the numbers of days off per year.

Cons

Focus is more on originating company location for group events and emails. Due to time zone differences, it can be difficult to work with others without adjusting your schedule. It is difficult to get promoted outside originating country. Roles are few and far between in the US.

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