Customer Retentions advisor - Customer Retentions Advisor BT Group Employee Review

1.0
Aug 18, 2016
Recommend
CEO approval
Business outlook

Pros

People you work with Overtime incentive

Cons

Unhelpful managers unrealistic expectations of staff bullying culture never made to feel valued systems are a mess customers are not put first

Explore other reviews about BT Group

5.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Good money, so good money

Cons

Long hours very long hours

4.0
Mar 26, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are better than most US companies. You get twice or triple the numbers of days off per year.

Cons

Focus is more on originating company location for group events and emails. Due to time zone differences, it can be difficult to work with others without adjusting your schedule. It is difficult to get promoted outside originating country. Roles are few and far between in the US.

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