No support at all - Emergency Call Handler BT Group Employee Review

1.0
Jan 2, 2026
Recommend
CEO approval
Business outlook

Pros

flexibility being part time but that’s about it

Cons

no support at all, you get sent a bunch of mental health links that don’t help you in the slightest. they constantly ignore problems in the office which should 100% result in somebody getting fired, instead they get praised. homophobia, sexism & racism within the office also goes unpunished even when reported multiple times.

Explore other reviews about BT Group

5.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Good money, so good money

Cons

Long hours very long hours

4.0
Mar 26, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are better than most US companies. You get twice or triple the numbers of days off per year.

Cons

Focus is more on originating company location for group events and emails. Due to time zone differences, it can be difficult to work with others without adjusting your schedule. It is difficult to get promoted outside originating country. Roles are few and far between in the US.

See reviews by: Helpful|Rating|Date|All