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      BT Group

      Engaged employer

      BT Group reviews

      Very Supportive Place To Work - Call Center Representative BT Group Employee Review

      5.0
      Oct 16, 2025
      Call center representative
      Recommend
      CEO approval
      Business outlook

      Pros

      A great place to work, where management and fellow coleagues care about the employees. Working in a call centre can't get any better. Lot's of support and individual employees are treated like humans and not numbers. Plus loyalty rewarded with 2 raises every year for doing the same job. A truly diverse place to work lot's of working flexibility.

      Cons

      As mentioned before, as good as possible for a call centre to be.

      Explore other reviews about BT Group

      5.0
      Jun 6, 2026
      Checkout operator
      Recommend
      CEO approval
      Business outlook

      Pros

      Good money, so good money

      Cons

      Long hours very long hours

      4.0
      Mar 26, 2026
      It infrastructure engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits are better than most US companies. You get twice or triple the numbers of days off per year.

      Cons

      Focus is more on originating company location for group events and emails. Due to time zone differences, it can be difficult to work with others without adjusting your schedule. It is difficult to get promoted outside originating country. Roles are few and far between in the US.

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