Started off well, but didn't last - Recruiter BPS World Employee Review

3.0
Oct 2, 2019
Recommend
CEO approval
Business outlook

Pros

Really enjoyed my time at the beginning of my employment. A lot was promised and everything seemed optimistic. The people are lovely and the culture seemed genuine.

Cons

The culture seemed to change after a while. The image they depict is surface level, it doesn't actually represent who they are. They care a lot about their image, but not their people. Management can be very sneaky and will change their minds a lot. Targets are unrealistic and unfairly set, as they are meant to be set by yourself but never are. They try not to pay commission, so will argue that you haven't achieved your targets, etc. Career progression is hard, unless you're in the apprenticeship program. They don't reward what you're currently achieving, they like to set long and difficult targets instead.

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BPS World Response
6y
Thank you for taking the time to leave feedback, we value comments of employees, both past and present as it helps us improve. We are sorry to hear your views on our company culture. Company culture and employee engagement is an area we work very hard on as an organisation and have achieved great results, including a place in this year’s Sunday Times Best Small Companies to Work For list. This list was compiled based on the anonymous and confidential scoring of our employees. We also achieved the top 3 Star accolade from Best Companies, also based on our employees’ opinions and experiences. BPS offer a clear progression path after Apprenticeships, starting with the “Shining Stars” programme to further professional development. To support this there is an aligned L&D programme, including qualifications to work towards. At this stage there is also the opportunity to progress to a Managerial role and embark on the “Rock Stars” stage of the programme. Targets and commissions are clearly set out at the start of each quarter and remain in place throughout that time. MAPs (Monthly Action Plans) and Quarterly Objectives are used to ensure that everyone in the business is working towards the same common goals. MAPs are a monthly self-management tool that enable employees to understand and take responsibility for meeting their Quarterly Objectives. Quarterly Objectives are cascaded down from the Global Leadership Team’s playbook and used to monitor employee success and progress against their plans and objectives. Commission is always paid on targets which have been achieved. We fully acknowledge that there’s always areas where we can improve and if you would like to discuss any of these points in further detail, please do not hesitate to contact us. We look forward to hearing from you: people@bps-world.com

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