Dated and Tired Bank - Customer Service Representative BOQ Employee Review

2.0
Jan 6, 2025
Recommend
CEO approval
Business outlook

Pros

Head office training was thorough and a nice environment. Initial training experience was great!

Cons

Once in the branch it was far less supportive, franchise owners can set their own wages so was paid far less than working for a big 4 bank, unrealistic sales targets, dated software and the BOQ app would constantly go down leading to irate customers in branch. Incompetent bank.

Explore other reviews about BOQ

5.0
Aug 16, 2024
Recommend
CEO approval
Business outlook

Pros

Love being queen of the universe

Cons

People suck and I have to fire people I trusted

3.0
Oct 16, 2025
Recommend
CEO approval
Business outlook

Pros

- Work Life Balance - No extended hours

Cons

- Doesn't get challenging work - No activities for team building

See reviews by: Helpful|Rating|Date|All