Call Center Rep - Call Center Representative BMW Group Employee Review

1.0
Aug 9, 2017
Recommend
CEO approval
Business outlook

Pros

Flexible schedule is available and fun to be around nice cars.

Cons

Horrible company to work for. Nobody is ever on the same page with regards to how your work is going. One manager can say you are good and the other manger can say another. There its a constant flow of new people coming so you never can get properly trained. When you ask questions to supervisor she would not know the answer. If you asked the service manager he made it seem like you are bothering him. The supervisor will say one thing to you and communicate the opposite to her boss. The service manager was the complete opposite of how a manger should be. He constantly made you feel like you were walking on egg shells or bothering him with questions.He would walk in and only acknowledge certain people instead of others and never seemed to smile.

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CEO approval
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Pros

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Cons

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5.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing experience with great perks

Cons

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