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      BELAY

      Engaged employer

      BELAY reviews

      Legit work from home - Virtual Assistant BELAY Employee Review

      2.0
      Aug 7, 2023
      Virtual assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      This is a legit work from home job.

      Cons

      They take 1/2 the money clients pay. There is a pay cap so no matter how well you do, once you meet that cap (which I met within 1 year) the only way to ever increase your pay is to take on more clients. They constantly try to upsell to clients which often makes clients feel put off. Your CSC who works above you as a liaison to the client, often tries to do what benefits the client and not the contractor. They say you set your own hours, but often I'm taking calls and working all the time even on nights and weekends depending on the needs of the client.

      avatar
      BELAY Response
      2y
      Thank you for sharing your thoughts and experiences! We appreciate your dedication to your role and understand your concerns about pay structure and advancement opportunities. Your feedback about client interactions and work-life balance is valuable for us to improve the overall experience. We do make sure to set clear expectations with our clients up front that our contractors are only expected to work during normal business hours. However, we understand this expectation can sometimes be overlooked by clients. Please lean on your CSC as a resource if you come across any similar issues. We are committed to providing a supportive environment for our contractors and ensuring that our company's values align with our actions. We'll take your feedback into consideration as we continue to make enhancements to our services.

      Explore other reviews about BELAY

      5.0
      Apr 28, 2026
      Virtual assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Great pay! Flexible Hours! Great Support! It is a truly remote job meaning you can be anywhere while working as long as it’s professional. I hope I have many, many more years with this GREAT COMPANY!!

      Cons

      None that I can think ok

      avatar
      BELAY Response
      1mo
      Thank you for sharing your experience as a Executive Assistant! We’re thrilled that you appreciate our remote work lifestyle and culture. Your feedback motivates us to keep building a great environment. Thank you for being a part of BELAY!
      1.0
      Jun 9, 2026
      Executive assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      You can be paired with some fun clients and you get some say in who you are paired with

      Cons

      RUN! This company is in chaos and it is an absolute shambles. I used to look up to the company but no more. Everyone wants to leave the company and there is no investment in the people or the culture. I actually used to want to work for the company as a FT but after hearing horror stories of how the CEO talks about employees in private and how the Csuite is in absolute chaos from multiple people in the company, it is clear that I never want to work for this company and nor should you. They also take 50% minimum of what the client pays.

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