Horrible communication - Customer Service Representative BCforward, Employee Review

2.0
Jul 16, 2024
Recommend
CEO approval
Business outlook

Pros

Can't think of many pros other than it being a contracting company.

Cons

The communication with this vendor is the worst I have probably had. Barely was able to get them on the phones to fix any issues I had during my project, this including an abrupt end to our contracts during the peak season of a project.

avatar
BCforward, Response
1y
Hello, we are glad to see you were part of our team; however, we're sorry to hear that you did not receive on-going communication from your BCforward management team, and we would like to learn more regarding your experience so we can continue to improve our employee experience. If you're willing to share additional feedback, please contact our Experience team at wehearyou@bcforward.com.

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5.0
Oct 24, 2025
Recommend
CEO approval
Business outlook

Pros

Typical consultant agency but they try to offer more networking opportunities.

Cons

Salary instead of hourly like other consultant companies.

4.0
May 19, 2026
Recommend
CEO approval
Business outlook

Pros

Medical, dental, vision, short-term disability insurance, ID protection, and 401k are offered. A good "filler" job if you are needing a paycheck while looking for a better (permanent) position. Low stress level (in my current project). Flexible schedules.

Cons

I've worked with this company for 2-plus years and haven't even received a cost of living raise. No real career advancement opportunities. No education or training opportunities. No PTO whatsoever. No paid holidays or sick leave. If you take time off for a doctors appointment (for example) it is up to your supervisor's discretion if you can make up that time. My previous supervisor I was able to do that but my current one doesn't allow it so it means a shorter paycheck. Very discouraging that a person has to decide whether to see their doctor or get a full paycheck.

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