A very positive experience - Branch Associate BBVA Employee Review

4.0
Jun 13, 2015
Recommend
CEO approval
Business outlook

Pros

This was my first job as a bank teller and I was very pleased with how thorough and well done the training material was. I was very fortunate to work with a great, helpful, fun group of people. I also really appreciated having insurance and paid sick leave/vacation even as a part-time employee.

Cons

I said that the training material was good, but what wasn't good was how disorganized my training was setup. I feel this directly reflects on the manager who, although was a very nice, knowledgeable person,they were not organized or as much of a leader as I feel a manager should be. I was not given an official trainer (my trainer had had years of banking experience and did know what they were doing in that reguard, but knew nothing about what being a training mentor entailed. I felt like I was leading my own training). Once I was finally trained and back at my own banking center, I quickly realized how lacks and preoccupied my manager really was. These qualities were positive in some ways (they certainly were not micromanaging) but it would have been nice to feel like we could count on the manager on a more consistent, day-to-day basis (they were out of the bank more often than not, or sitting behind a closed office door--even customers were upset with the manager's lack of availability. )

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5.0
Apr 14, 2026
Recommend
CEO approval
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Pros

Lean deal team size learned a lot

Cons

Below standard street pay for interns

2.0
Apr 18, 2026
Recommend
CEO approval
Business outlook

Pros

BBVA as a whole, it has a very friendly work environment and has a unique culture unlike any other bank in midtown

Cons

That being said, any team or department that lefts unchecked can end up becoming toxic which happened at my team. There was a VP/ED who was mistreating me to a point where it was a violation of the code of conduct and was impacting my overall internship experience and my chances at a full time job because this ed/vp was allowed to mistreat based on personal biases against me. I reported it to our manager during our midterm meeting to which I phrased it as “he was in violation of the code of conduct and has been abusive”. Instead he yelled at me during the meeting because he didn’t want to lose someone who downgraded from a BB that he got for cheap. He said in the end of the meeting he would talk with the Ed/vp but a month later he pulled me into a room with HR and said today was the last day of my internship. Very unprofessional as he clearly sided with the toxic Ed/vp and booted me out because he didn’t want to lose the Ed/vp even if he was in violation of the code of conduct. Horrible experince and everyone in my team failed to uphold to professional decency. As long as everyone in that team is still there would not recommend this team at BBVA unless something structurally changes.

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