They use people for free labour by making them do a trial week and then sack them regardless if you hit their targets - Telesales Consultant BA National Employee Review

1.0
Dec 2, 2023
Recommend
CEO approval
Business outlook

Pros

You learn a bit about sales.

Cons

They sell you the Idea that you will be making so much commission and that you will be working in an office in Canary Wharf but the reality is that it's a call centre with no windows and toxic people. They use a structured script when they call people and start their conversations with a fake interview for a 'Trainee position' they applied for months ago in which they would ask questions such as "What are you looking to gain from the position?" eg. experience or a specific skill and then at the end of the interview, they convert what the caller said they hope to gain, as something they lack for the position they applied for when stating that they haven’t got the job. The purpose of the fake interview is to give callers a serious impression about Bradstone Allington and not the reality which is to primarily sell you their Work Placement / Training Program with high prices ranging between (£2000 - £2500). The work environment at Bradstone Allington is toxic with people making fun of callers to a personal extent, such as their picture and their cultural backgrounds. Despite the company having elements of diversity in the workforce, everyone plays a part towards this type of behaviour. One of the managers has a terrible attitude towards his team by using verbally degrading terminology and tries to carry a wanna-be-bossman swagger which in itself is embarrassing to watch as he doesn’t even demonstrate the basic qualities you would expect from someone in a management position.

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BA National Response
2y
This is false we do not sack people who hit targets, the purpose of our one week trial is to make sure both parties are happy before any mutual agreement of full time employment. This is in the best interests of both parties.

Explore other reviews about BA National

5.0
Oct 12, 2021
Recommend
CEO approval
Business outlook

Pros

Great experience with Bradstone Allington. They are very professional. Courses are well scheduled.

Cons

I have no complaint with Bradstone Allington.

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BA National Response
2y
Hi, Thank you for your kind words! We're delighted to hear that you had a great experience with Bradstone Allington and found our courses well-scheduled and professional. Your feedback is greatly appreciated. Wishing you continued success in your learning journey!
5.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

Supportive and friendly team environment Flexible and fast-paced workplace Opportunity to gain valuable administrative and customer service experience Positive interaction with students and colleagues

Cons

Workload can become busy during peak registration periods Fast-paced environment may feel challenging at times Some tasks can become repetitive Deadlines can occasionally create pressure

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