Abusive and Incompetent Leadership - Senior Operations Analyst Axos Bank Employee Review

1.0
Feb 15, 2025
Recommend
CEO approval
Business outlook

Pros

My colleagues were generally good to work with. Relatively relaxed hiring standards makes it easy to get a job here with little experience. I generally enjoyed the work that I was doing, but it was super inconsistent. Some days were wildly busy and other days were incredibly slow.

Cons

The leadership team here is grossly incompetent and prone to get angry at lower level workers for their own failings. Their internal moto is literally "Axos isn't for everyone", in the sense it is not the place for people who want to be routinely abused. I highly recommend reading the Hindenburg Research report on Axos as it will give you a good idea of the culture at Axos and how leadership operates. They have documents stored across several different document imaging applications, which wouldn't be so much of a problem if everyone actually had access to them but very few people do because allowing more access would cost them more money. On-boarding was absolutely insane as it took them over 3 months to get me all the software I needed for me to do my job. Most other companies would have had that setup before I walked through the door. In a company-wide survey for 2023, leadership scored a 12% internal approval rating from other departments. In 2024, they refused to put out the exact number because according to my boss it was even worse. The COO is well known for being a yeller. He called a company-wide meeting once just so he could yell at senior staff members for apparently not working hard, even though they are the only people keeping this place afloat. There is a very high turnover rate, especially among younger employees. They pay out performance bonuses 50% cash, 50% stock. Employees have loudly been pushing back on it for years and leadership refuses to change their minds. They offered meetings so employees could give them suggestions to improve employee morale and they shot pretty much every single decent idea down, eventually they quit doing them because employees were getting more and more frustrated. On more than one occasion the leadership team would come to me and demand that I process distributions that were plainly against our own account agreements. They are more than willing to push their employees to cross ethical boundaries if it means they'll make more money. Oh and one of my colleagues found out they were fired mid way through the day when someone on his team processed his final paycheck, then they immediately locked him out of the building before he could get his stuff. If you are still reading this, please just do yourself a favor and avoid working here no matter how desperate you might feel. I worked here less than 2 years and I feel like I aged 10.

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Axos Bank Response
1y
At Axos, we recognize that each employee’s journey is unique, and we appreciate your time with us. We are pleased to hear that you found your colleagues enjoyable to work with and that you valued aspects of your role. Collaboration and a supportive team environment are key components of our workplace culture. While we understand that no workplace is perfect for everyone, we remain committed to fostering an environment where employees can thrive. We take feedback seriously and continuously strive to enhance our operations and internal processes to better serve our employees and customers alike.

Explore other reviews about Axos Bank

5.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

• Realistic goals • Cutting-edge technology that speeds up the work • Solid career progression opportunities • Smart colleagues • Great compensation and generous benefits

Cons

No. At this point, I couldn’t ask for anything more.

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Axos Bank Response
4d
Thank you for the great feedback and we’re glad to hear the goals, technology, and team are making a positive impact on your experience. It’s great to know you’re seeing growth opportunities and value in our compensation and benefits. We appreciate you being part of Axos!
1.0
May 22, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Only pro here is that certain roles will let you operate above your title, e.g. exposure to sides of the job reserved for senior roles at other firms. 15 days PTO to start is actually not terrible either. Great coworkers depending on your team.

Cons

Too many to list here, but will try. Main issue here is the top-down culture of fear and internal politics, as the entire bank is at the whim of one person. Managers are exclusively concerned with looking good in front of the CEO, and even top SVPs are terrified to be honest with him. SVPs routinely complain about not being able to get comp raises for employees, while simultaneously being terrified to ask. Do not expect your manager to go to bat for you if it in any way involves being assertive. If you want to work for a borderline alt-right CEO who belittles employees openly, this is your spot. The only people that thrive here are those who have never worked elsewhere and do not know what a real company looks like. Looking forward to the HR denial response here too. Some other cons: - Zero WFH allowed - Below market compensation across all roles - Stock bonus vesting schedule that take 4 years to fully vest

4
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Axos Bank Response
2w
Axos is a performance-driven environment with a clear expectation of accountability, transparency, and results at every level. Leaders are expected to advocate for those who are performing on their teams, have direct conversations, and drive outcomes. Many employees thrive in this environment because it provides meaningful responsibility, exposure to leadership, and the opportunity to contribute beyond a narrowly defined role. Compensation and rewards are managed through structured processes aligned to market data, business performance, and individual contribution. Equity programs are designed to promote long-term alignment and retention, which is standard practice across the industry. Our onsite model is intentional and supports collaboration, speed of decision-making, and execution, key differentiators for our business. While that model may not be the right fit for everyone, it is clearly communicated and consistently applied. We continue to focus on attracting and retaining high-performing talent who are motivated by impact, ownership, and the opportunity to build in a fast-paced environment.
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