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      Axos Bank

      Engaged employer

      Axos Bank reviews

      Worst Company I've ever worked for - Online Banker Axos Bank Employee Review

      1.0
      Mar 9, 2022
      Online banker
      Recommend
      CEO approval
      Business outlook

      Pros

      Irvine Company office building which comes with a doorman, gym, and paid parking. Close proximity to the mall which comes in handy during lunch breaks.

      Cons

      This company takes the cake on awful working environments and culture. The response to the pandemic was frightening and they were clearly prioritizing profits over people. I came to realize that having a drop of empathy in your personality did not make you suitable for a position like this. It was very clear that their partnership with HRBlock was based on predatory marketing practices that targeted financially illiterate families of color living below the poverty line. It was too much on my mental health to deal with the cries and pleads asking where their money was only to tell them that I had no answers. I quit 3 months into employment after I realized that this job was taking a toll on my mental health and no job is worth that. You are virtually chained to your desk, if you leave for more than 10 minutes you get written up. They monitor keystrokes as a means to track productivity which is completely abhorrent. CEO will die on that hill and does not care what anyone thinks. You are just a number at the end of the day and they do not treat you with any humanity.

      avatar
      Axos Bank Response
      4y
      In response to the pandemic, we followed the CDC and state/county guidelines and complied with all applicable laws and regulations to ensure that in-office work happened safely. We also provide continued education and updates. Our partnership with H&R Block ended over two years ago and accounts had been migrated to another bank. Our current H&R Block servicing is only for those with an IRA We keep to a schedule for our call center and expect our Team Members to be on time and keep to their schedules and meet the service levels needed. We have a career path for our contact center with regular promotions of our strong performers.

      Explore other reviews about Axos Bank

      5.0
      Jun 14, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      • Realistic goals • Cutting-edge technology that speeds up the work • Solid career progression opportunities • Smart colleagues • Great compensation and generous benefits

      Cons

      No. At this point, I couldn’t ask for anything more.

      2.0
      Jun 2, 2026
      anonymous employee- former employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The company’s focus on AI and automation was genuinely valuable. It provided opportunities to learn new skills and stay current with emerging technologies.

      Cons

      • Workloads were consistently extreme, leaving employees with no real relief or balance • Employees were expected to work excessively long and exhausting hours on a constant basis • Daily expectations were unrealistically high, creating a cycle of stress and disappointment • The environment showed little regard for employee wellbeing or sustainable working conditions • Burnout became a constant risk due to sustained pressure and lack of support • Leadership showed no visible concern for struggling employees and failed to check in or offer help • Communication and support from top leadership were largely absent during periods of high stress • Colleagues were also overwhelmed and overworked, leaving little ability to provide meaningful support • The overall atmosphere created isolation and frustration due to lack of assistance and empathy

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