Pros
I started my employment with Axos Bank as an Inbound Direct Banker I in 2017. As a Direct Banker with Consumer Deposits, I was provided the opportunity to build up a body of knowledge through various client and inter-department interactions. With the knowledge and experience I gained over time, the support and guidance of upper management, I was able to transition to another role within the bank.
The Direct Banker role can possibly opens up other opportunities within the bank, as there is support to achieve individual and department goals. The Consumer Deposits management/supervisor team is dynamic, resourceful and capable. Furthermore, the management/supervisor team is willing to help guide agents to achieve organizational goals. I appreciate my time as a Direct Banker.
Cons
Generally speaking, there are some technical issues that employees and customers experience. However, these issue are resolved promptly.