Worst place you could work for. - Loan Servicing Specialist Axos Bank Employee Review

1.0
Oct 8, 2020
Recommend
CEO approval
Business outlook

Pros

There’s no pros at all in this company.

Cons

It’s a very toxic environment. Very one sided, they don’t care about their employees. There is a lot of favoritism, HR is no help at all. They don’t pay their employees fairly nor do they compensate you for speaking a foreign language. It’s all use and abuse. No one ever has answers for customers, most customers call in complaining about how terrible customer service and I do not disagree with them not one bit. This is not a company that I would recommend to anyone to work for. After a few weeks you will literally hate your work life.

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Axos Bank Response
5y
Sorry to hear your impressions of working on our team. We have a meritocratic culture, which rewards high-performing team members who achieve stellar results. Our pay packages are competitive which includes a merit-based bonus paid out twice a year. The bonuses are a mix of cash and stock that vests over three years. We highly recommend you speak with your manager about the issues you raised. Literal hatred of one's work life is not something we would wish on anyone.

Explore other reviews about Axos Bank

5.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

• Realistic goals • Cutting-edge technology that speeds up the work • Solid career progression opportunities • Smart colleagues • Great compensation and generous benefits

Cons

No. At this point, I couldn’t ask for anything more.

2.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

The company’s focus on AI and automation was genuinely valuable. It provided opportunities to learn new skills and stay current with emerging technologies.

Cons

• Workloads were consistently extreme, leaving employees with no real relief or balance • Employees were expected to work excessively long and exhausting hours on a constant basis • Daily expectations were unrealistically high, creating a cycle of stress and disappointment • The environment showed little regard for employee wellbeing or sustainable working conditions • Burnout became a constant risk due to sustained pressure and lack of support • Leadership showed no visible concern for struggling employees and failed to check in or offer help • Communication and support from top leadership were largely absent during periods of high stress • Colleagues were also overwhelmed and overworked, leaving little ability to provide meaningful support • The overall atmosphere created isolation and frustration due to lack of assistance and empathy

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