COVID response is virtually absent - Junior Credit Analyst Axos Bank Employee Review

2.0
Sep 21, 2020
Recommend
CEO approval
Business outlook

Pros

Young professionals, coworkers and middle management are great. You are free to alter processes

Cons

Upper management (read: CEO/CCO) has insisted that all employees work in-office through the pandemic. Virtually every job could be done from home with 1 office visit every 2 weeks for a wet signature here or there, but everyone is in-officd full-time. There have been 3 confirmed cases in the office in the past 3 weeks; they sent home maybe 20 people, for max 2 weeks. Some senior employees have directly expressed anti-masker and COVID-denier sentiments. Whoever is responding to these reviews saying "we conducted a survey about our COVID response, our employees say we did a good job" has failed to mention that survey took place in the first week of April, when San Diego had <300 confirmed cases. In reality, their COVID response has met the absolute legal minimum as required by the state of California, which means telling people to wear a mask and take their own temperature and wash their hands, but not enforcing that dictum on upper management.

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Axos Bank Response
5y
We appreciate your feedback and take it seriously. It looks like you've identified yourself as a Junior Credit Analyst (JCA), and we're glad you chose Axos to launch your career. We've offered the JCA program for seven years, providing a springboard for talented individuals to enter the world of finance. During this time, we've learned a few things about what works best. One lesson is that it’s just not possible for JCA participants to learn effectively from home. Unfortunately -- and we mean this in the best way -- JCAs don’t know what they don’t know. More broadly, we think it’s also incredibly difficult for team members to work on strategic and operational initiatives, remotely. Finally, the precautions we're taking against the spread of COVID are in full compliance with relevant local, state and federal regulations -- and we think they've been effective considering the lack of spreading and the length of time we’ve been at it.

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Cons

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