Great trainers!!! But over exaggerated employee titles - Direct Banker Axos Bank Employee Review

3.0
Jul 21, 2020
Recommend
CEO approval
Business outlook

Pros

The staff was super friendly and supportive ! My trainer Lydia was always there to help me to learn and eagerly sought out my thoughts to ensure a better working environment.

Cons

As a finance major... the term banker refers to something completely different... wasn’t expecting it to mean “call center”. The position is highly structured and monitored on an absurd level, in my opinion, but it just might be because I don’t know the culture that is call centers. Loved the company just wish I was in a different position that suited my degree field better.

avatar
Axos Bank Response
5y
Thanks for taking the time to provide input. We listen to each and every review, and we're glad to hear that you felt supported by your trainer. As a data-driven organization that makes decisions based on facts, we monitor, measure and analyze all kinds of data. It may seem excessive to some, but it's a core part of our culture -- and a key reason for our success. We'll certainly keep up the good work, and wish you success with the next step in your career.

Explore other reviews about Axos Bank

5.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

• Realistic goals • Cutting-edge technology that speeds up the work • Solid career progression opportunities • Smart colleagues • Great compensation and generous benefits

Cons

No. At this point, I couldn’t ask for anything more.

2.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

The company’s focus on AI and automation was genuinely valuable. It provided opportunities to learn new skills and stay current with emerging technologies.

Cons

• Workloads were consistently extreme, leaving employees with no real relief or balance • Employees were expected to work excessively long and exhausting hours on a constant basis • Daily expectations were unrealistically high, creating a cycle of stress and disappointment • The environment showed little regard for employee wellbeing or sustainable working conditions • Burnout became a constant risk due to sustained pressure and lack of support • Leadership showed no visible concern for struggling employees and failed to check in or offer help • Communication and support from top leadership were largely absent during periods of high stress • Colleagues were also overwhelmed and overworked, leaving little ability to provide meaningful support • The overall atmosphere created isolation and frustration due to lack of assistance and empathy

1
See reviews by: Helpful|Rating|Date|All